re: ATG London ticketing is bad agency
Posted by: sf 02:54 pm EDT 07/31/24
In reply to: ATG London ticketing is bad agency - dramedy 11:25 am EDT 07/31/24

Yes, Your Lie In April is closing early.

ATG's customer service is generally awful, but for a cancelled performance they should provide credit for the entire cost of the transaction including the transaction fee. For an actual refund, you will probably get further if you speak to the box office rather than going through ATG's very, very irritating online customer service portal, but they don't make that easy. The Pinter's box office number is (+44) 0844 871 7615; that's a non-geographic area code, but it should work from outside the UK. Expect to be kept on hold for a while.
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